HISTORY
    Being a family owned small business, the Matthews family has strived to establish the Mr. Spindle company as the benchmark for quality and on time delivery in the decking components industry. Since 1988, our company has continued to grow and produce better and easier to use products, proudly selling across America.

    Initially using the traditional high volume copy lathes, we have evolved with state of the art computer controlled lathes and CNC tables so that today we can mimic or reproduce any style turning you can imagine.

    
SHIPPING
    Our stock items generally ship within two days with most orders shipping that same day or next day. Our custom orders usually ship within five to seven days. Custom work is most dependent on how busy that lathe is and how many parts you are ordering. We can lock that down when you call to place your order!

    We ship most often with FedEx Ground, FedEx Home Delivery, SpeeDee Delivery or FedEx Freight. Upon request, the tracking number can be emailed to you so you can track your package to your front door. We also offer next day and two day delivery upon request if you are in a hurry. Unfortunately, that is the price you pay for procrastination!

QUALITY
     Mr. Spindle stands by the quality of its products. If there is a problem, let us know. On very limited occasions, we do come across some defected material that doesn't get caught in our double check process (sanding and boxing). Send us pictures, send us an email, call us, etc. We won't leave you out in the woods. Some spindles get made in about 30 seconds which doesn't give us a great deal of time to hand sand and inspect the parts. If you purchase treated material, that pressure treating can do some amazing things to a piece of wood. Sometimes that doesn't show up for a few days.
    
     Ultimately, the goal of the Mr. Spindle company is to give it's customers the very best outdoor decking components available at any price. Utilizing what was once waste wood in the forests of America, we hope to help you create a recreational backyard environment which can be enjoyed by your family for years to come.

RETURNS
      Shopping by phone has its benefits. Since we take the order over the phone and we make sure what you want will work for your application, returns are minimal. Every case is dealt with on an individual basis but our standard is a 15% restocking fee and you pay for shipping both ways. Custom orders are non refundable unless it is our mistake. That is why we take every step possible to ensure that your custom part is made to your specifications.

We look forward to working with you!

The Folks at Mr. Spindle